Should I call my insurance company first?

No.

The most important first step is to have your property professionally stabilized and evaluated, as this your direct responsibility as stated in your insurance policy. Once we have stabilized the environment we can assist you in giving your insurance company a detailed understanding of what has happened and what needs to happen next.

When you contact your insurance company with accurate details of the damage and the great news that you have already begun the mitigation process, they will be happy that you have taken action to halt further damage, which reduces their costs to repair your property. We will advise and educate you on your property damage and work very closely with your insurance company, attending adjuster meetings, providing them detailed reports of progress through mitigation, dry out, and rebuild. Then we will bill them directly, not you.

I’m busy…I have company…Can I get to this later on or do I really need to call immediately?

Call Now!

There are many reasons for this and you will thank us later. We will do our very best to accommodate your work/life schedule.

Is there a charge?

No.

There is never a charge for us to come out and assess the damage to your home.

I have some fans here, should I turn them on to help dry things?

No.

If the water is not sterile or contains sewage, you could potentially create a very hazardous health situation by spreading contaminates through the air and HVAC system. In cases like this, the IICRC directs us to create a negative air drying solution to prevent airborne contamination of your property as we dry it. Please let us to safely mitigate your water damage and return your property to a clean, fully sanitized and beautifully rebuilt state.

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Institute Of Inspection Cleaning and Restoration Certification
Water Restoration
Water Damage Cleanup
Water Extraction
Sewer Backup Extraction
Flooded House
Flooded Basements
Fire Restoration
Fire Damage Repair
Disaster Restoration
Storm Damage Repair
Mold Remediation
Emergency Restoration
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We serve:

Acworth Alpharetta Atlanta Auburn Austell Avondale Estates Blairsville Bowdon Braselton Bremen Buford Canton Carrollton Cartersville Cedartown Chamblee Clarkston College Park Conyers Covington Cumming Dacula Dallas Decatur Doraville Douglasville Duluth Dunwoody East Point Ellenwood Ellijay Fairburn Fayette Fayetteville Flowery Branch Forest Park Glen Haven Grayson Greensboro Hampton Hapeville Hiram Jasper Johns Creek Jonesboro

Highest Rated Plumbers


We work closely with your area’s highest rated plumbers and can have a Georgia licensed, insured plumber on the job ASAP!